NourseMen Operations and Automation Consulting

Your Business Shouldn't Need You for Everything.

We work with founder-led SMEs and distribution businesses that need operating cadence, commercial discipline, and scalable systems.

Fixed scope. Clear deliverables. Clear timeline.

Operational improvements you can measure.

Jonathan Nourse explaining operating strategy to clients
Years Experience
0 +

Who you are working with

Operator-led consulting.
Built to implement.

NourseMen Consulting works with founder-led SMEs and distribution businesses to improve execution, commercial follow-through, and customer operations.

We diagnose bottlenecks, build the workflow and automation, then embed it with clear deliverables and a measurable scorecard.

Fixed-scope sprints, so you get outcomes quickly without open-ended consulting.

+64 (20) 410-12773

What We FIX

Get Time Back. Get Paid Faster. Keep Customers Happy.

Owner Time Back

We fix the day-to-day pulling you back in, so priorities slip and decisions come too late.

Outcome: a simple weekly snapshot (cash, margin, priorities) and clear ownership so the team executes without you.

Sales You Can Count On

We fix “just” selling and manual chasing that depends on you.

Outcome: a repeatable sales workflow that the team can run, with faster quoting, structured follow-up, and more predictable cash flow.

Customer First

We fix customer requests piling up and follow-up slipping when things get busy.

Outcome: a customer response system (routing, templates, automation, reporting) so you serve more customers faster. The system carries the workload, not the people.

Jonathan leading a meeting on strategy with executives from a company in Auckland North shore

How it works

Our method, in three steps.

This is our “operating system” story in three steps.

1. Diagnose

We map the workflow, find what is slowing things down, confirm who owns what, and agree the outcomes that matter (time back, speed, cash flow, customer experience).

2. Build

We build the system: handoffs, templates, follow-up, automation, reporting, and simple rules so the team runs it without you.

3. Embed

We train the team, set the weekly rhythm, track the numbers, and tighten it over the first month so it becomes the new normal.

Next Step

...where do YOU start?

Pick a service below, or start with a short scoping call.

Services

Popular Solutions

Need something else? View all services or call now.

90-Day Business Reset

90 Days

Best for owners who want the full toolkit and hands-on help.

Outcome: predictable execution, better sales follow-through, and a business that runs without constant owner intervention.

Includes: diagnose, build, embed across ops, sales follow-up, customer workflow, and reporting.

Triage

1 – 2 weeks

Best for when things are messy and you need fast stabilisation.

Outcome: clear priorities, clean handoffs, and immediate quick wins.

Includes: workflow map, templates, simple rules, reporting baseline.


Automation Implementation

4 – 6 weeks

Best for: when you know what to automate and want it implemented properly.

Outcome: faster responses and follow-up without adding headcount.

Includes: automation flows, routing, alerts, rollout, 30-day optimisation.


Consulting has to earn its keep.

We look for quick commercial wins in the first phase, alongside the operational fixes, to reduce pressure early and identify quick wins that can help offset the cost.

No fluff. Just actions that improve follow-through, conversion, and cash flow.

proof

Recent Success

Outcomes delivered in real businesses.

Faster customer resolution through automation by sales rep
Faster Customer Responses
  • 98% customer resolution within 24 hours (down from average 2.5 days)
  • +86% more responses under 15 minutes

Read case Study:

Case study main image of quotes being automated
Quote Speed (time back + sales)
  • Quote creation cut from 6–8 minutes to 28 seconds
  • +23% quote conversion within 3 months

Read case Study:

Main image for case study where we talk about Noursmen creating an lead capture and automatic follow up system
Follow-up Automation
  • Automated quote capture and follow-up
  • More consistent conversion without manual chasing

Read case Study:

Celebrating huge contract wins from tenders won by NourseMen
Contract Wins
  • Secured multi-year government and enterprise contracts (valued at over $3M)
  • Built repeatable tender workflows and governance

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Main image for the case study talking about how NourseMen approached reducing freight costs for a company
20% Lower Shipping Costs
  • 20% reduction in DHL and FedEx freight costs
  • Improved freight rules and tooling (calculators, procurement rules, air vs consolidated freight)

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Main image discussing a case study with cash flow optimisation and supplier negotiations done by Noursemen Consulting
Working Capital and Cash Flow
  • Supplier terms improved from 60 to 90 days; deposits reduced or removed
  • Changed ownership and handover rules between supplier and customer, improving cash flow turnaround

Read case Study:

Calm, structured, and outcomes-first.

What you can expect

No noise. Clear actions, weekly momentum, and outcomes you can measure.

Jonathan played a critical role in delivering key projects end-to-end, improving customer outcomes and strengthening commercial follow-through. His market insight and relationship leadership added real value across government-focused work.

Kevin Corporate Sales - Defence Liaison

Jonathan brought practical systems and automation that improved commercial performance and took pressure off the team. He also helped us establish a real presence in Australia, building the go-to-market engine and the internal setup to support expansion.

Rob testimonial for Jonathan Nourse
Rob Business Owner

Jono brought a calm, steady hand to our leadership team and helped stabilise the business. The team absolutely loved working with him and we saw real benefit from having him on board, I would recommend him to anyone.

Troy speaking about Jonathan from NourseMen marketing
Troy CEO (NZ Division)

Jonathan is highly professional and data-driven, providing regular updates, clear next steps, and calm guidance throughout. He delivered measurable improvements and managed the work end-to-end, which made the process simple and stress-free.

Tash review on NourseMen for work completed
Dr Natasha Practice Owner (Healthcare)